Hi MommyJ, I would like to apply for *Admin Cum Customer Service Coordinator* position. Job Description: Online Order Fulfillment: - Fulfill orders across various platforms via system and pass to store team for packing. - Manage customer returns. Minor HR Tasks: - Prepare documents for monthly meetings. - Send attendance records via WhatsApp - Organize company monthly team bonding activity (Exp: Team Lunch) - Assist with hiring processes including job postings and candidate selection. (If vacancy needed) Administrative Tasks: - Key-in stock cards and packing lists. - Arrange for logistics services such as Lalamove. - Work closely with marketing team to arrange contest gift to customer. - Weekly invoice management - TNG, Grab, Lazada, Shopee , TikTok and Ipay88 etc. Customer Service Task - Language required : Mandarin - Respond to Q&A, Comments and complaints on social media platforms. - Engage with customer by replying to comments on Facebook , Instagram , Tiktok and Xiao Hong Shu groups. - Availability to respond during weekend and odd hours. Ad-hoc Duties: - Perform other duties as assigned to support business operations. Schedule: Mon - Fri: 8:30AM - 5:30PM Sat: 8:30 AM - 12:30 PM Job Types: Full-time, Internship, Fresh graduate Benefits: - KWSP & SOCSO - Annual Leave - Medical Claim - Free parking - Maternity leave - Opportunities for promotion - Parental leave - Professional development Supplemental Pay: - Performance bonus - Yearly bonus - Work Location: In person Expected Start Date: 01/28/2025